Frequently Asked Questions


1. What is your core business?

The core business of Dragonwick Gallery is selling artworks and creating commission artworks (paintings)

2. How can I purchase an artwork I liked?

In order to purchase the chosen artwork, do contact us via email with the name and artist of the pieces. Upon receipt of an email with your order, we will contact you to confirm your order and discuss all details related to purchase and delivery. Upon receipt of the specified amount of money to our account, we will send or deliver you the purchased artwork. The purchased goods will be sent to any address specified by you.

3. How can I pay for my order?

You have the following choices:

  • Credit Card payments by PayPal
  • Bank Transfer


    • 4. How is a painting packed for delivery?

    Every artwork is packed manually in ultra strong materials, applying special technologies, and crated.
    Prints are rolled in special tube, carefully transported to its destination.

    5. What delivery methods do you use?

    We employ services of such transportation companies, as DHL, FedEx, TNT, EMS, UPS the indubitable leaders in transportation market with immaculate reputation.

    6. What if I do not like the finished artwork?

    Before we complete an artwork, we will send you an email with its image, so you can introduce corrections before the artwork are finished.

    7. What if my purchase arrives in damaged state?

    The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we shall exchange your purchase or shall refund its cost. All artworks are sent insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details.

    8. How much does my delivery cost?

    The cost of delivery will be set according to FedEx, UPS, DHL, TNT fees.

    9. Are any digital technologies used during creation of artworks?

    No, all works presented at our site were created by professional artists only by hand, without any digital technologies.

    10. I want to purchase a painting, but later. Can you reserve it for me?

    Of course, we can reserve this painting for you, just contact us.



    If you have any questions, please contact us at enquiry@dragonwick.net and we will be happy to help you.